I am Getting Orbi CDIL-API-Fail Error. How to Fix it?

Getting “Orbi CDIL-API-fail” error code issue has become one of the most annoying problems these days. Orbi users are searching for a quick fix for the same on Google. We know that you are among them, right? Well, consider yourself lucky because we have got your back. In this post, we will provide you the best fixes following which troubleshooting Orbi CDIL-API-fail” error code issue will be a walk in the park for you. Continue reading!

What is Orbi CDIL-API Code?

Orbi CDIL-API code helps users to view the list of devices that connected to their Orbi’s WiFi using the Orbi app. Apart from this, Orbi CDIL-API code also help users to access parental controls via Orbi app using mobile phone, wireless computer, or tablet.

Troubleshoot: Orbi CDIL-API-Fail Error

Given below are the best tips that can help you get rid of the issue you are currently facing.

Fix 1: Reboot the Devices

Here’s the first fix that you can apply to troubleshoot the ongoing issue. Reboot your Netgear Orbi router and the WiFi device on which you have installed the Orbi app. There is a possibility that a technical issue might be interfering with the hardware or software of your devices’. So, to fix technical issues with your Orbi and the WiFi device, simply restart them by following the instructions highlighted below:

Step1: Disconnect your smart device with the Orbi’s WiFi.

Step2: Turn off your Orbi first and then the smart device.

Step3: Wait patiently for a couple of minutes.

Step4: Turn the Orbi back on and after 2-3 minutes, turn on your WiFi device.

Step5: Reconnect your smart device to the Orbi’s WiFi.

Now, try to access the Orbi’s setup page. For instance, if you have Orbi CBR750, then access Orbi CBR750 setup page through the app and see if “Orbi CDIL-API-fail” error code issue is fixed.

Fix 2: Uninstall and Reinstall Orbi App

Well, you may also get stuck with “Orbi CDIL-API-fail” error code issue if the Orbi app not working fine for you. To get the issue fixed, do the following:

  • Uninstall the Orbi app

  • Clear junk and unwanted data from the device you are using to access the Orbi app

  • Look for the software updates on the device. If you find any, update it first. In case the software of your device is already up-to-date, restart it.

  • Once the device gets rebooted, navigate to Play Store or App Store.

  • Download the Orbi app. Please download the correct version of the Orbi app that is compatible with your smart device.

Now, log in to the Orbi app and try accessing features that bring you the current issue.

Here’s to hope that this time you not struck with the same issue, do you? If yes, then without delay, head towards the next hack in the line.

Fix 3: Perform Orbi Firmware Update

If rebooting of the devices has not brought any good news for you, try performing Orbi firmware update. There are chances that the firmware of your Orbi device is outdated and due to that you are stuck with “Orbi CDIL-API-fail” error code issue.

So, without any more delay, perform Orbi firmware update and get the “Orbi CDIL-API-fail” error code issue get fixed right away.

Fix 4: Reset Your Orbi Device

If nothing worked for you so far to fix “Orbi CDIL-API-fail” error code issue, try resetting your Orbi device. Orbi factory reset process is one of the most effective remedies to cure many annoying issues with Orbi device, along with the ne you are getting right now.

To perform Orbi factory reset process:

  • Disconnect your Orbi from the connected devices

  • Locate the reset hole on your Orbi and press it using a pin.

  • Hold the Orbi factory reset hole for a few seconds, and release it.

After performing Orbi factory reset process in a successful manner, you have to configure it again from the scratch. And, after a successful Orbi’s configuration, we assure you that “Orbi CDIL-API-fail” error code issue will be resolved already.

Anticipating that by following the aforementioned hacks you are able to troubleshoot “Orbi CDIL-API-fail” error code issue.

Also read:- Troubleshooting Guide to Resolve Orbi Purple Light Issue